Training Providers

Fostering endorsement of CPD activities to meet industry standards

Training Providers’ Framework

To register as training provider with CPD Endorsed, each organisation or individual must undergo a thorough evaluation and meet the specific criteria outlined in our approval framework. Our assessment process ensures that training providers demonstrate competence in key areas such as organisational structure, staff training, resource availability, and quality assurance. By adhering to these criteria, approved training providers demonstrate their commitment to delivering high-quality CPD activities that meet the needs of learners and contribute to professional development.

Section 1: Organisational Structure and Management System

Criteria	Description	Possible Supporting Documents*
1.1	The training provider, whether an organisation or an individual, must have a clearly defined structure outlining roles and responsibilities for the development, delivery, and assessment of CPD activities.	Appropriate registrations (e.g., Certificate of Incorporation) Organisational structure/ chart showing how team members fit into the organisation Current CV(s) of trainer(s)
1.2	All staff involved in the administration, teaching, assessment, and quality assurance of CPD activities must have adequate training and development plans in place.	Approved trainer specific requirements Staff development plan / CPD plan for all trainers
1.3	The training provider must have documented policies or procedures for: Complaints Policy Equality, Diversity and Inclusion Policy Data Protection Policy Risk Assessment and Health and Safety Policy Learner Recruitment, Registration and Certification Policy Special Considerations and Reasonable Adjustments Policy Course Content Review Policy	Copies of all policies and procedures concerning the specified points Note: The names of these policies might differ; it’s the content that we are interested in.

Section 2: Resources

Criteria	Description	Possible Supporting Documents*
2.1	Training providers must provide evidence that they have sufficient staff with the appropriate training qualifications and experience to develop, deliver and assess CPD activities.	List and CVs of team members CPD logs of the team members Evidence of any professional memberships
2.2	Training providers must provide evidence of physical and digital resources that will be required to deliver and assess CPD activities.	Pictures of any of the resources, which may include training room(s), and secured storage facilities. IT facilities, study rooms, etc Written description of the resources Virtual tour to resources

Section 3: Delivery, Assessment and Quality Assurance

Criteria	Description	Possible Supporting Documents*
3.1	The training provider must have system(s) in place to ensure that the goals and objectives of their CPD activities are met.	Pre and post activity surveys/ questionnaires, or feedback forms Formative or summative assessment plan
3.2	The training provider must ensure that learners obtain information, advice, and guidance about the delivery and assessment of CPD activities.	Updated information on website Brochure FAQs/ Discussion Forums
3.3	The training provider must have an established quality management system in place to ensure the quality of content and its delivery.	Quality assurance or Audit plans/ reports Course/CPD Reviews

*The provided list represents possible supporting documents that training providers can provide as evidence to fulfil the approval criteria of the framework. However, other documents that serve as evidence of meeting the criteria are also acceptable, as it is the content that we are interested in.

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