CPD Endorsed Ltd. is a registered company in England and Wales under registration number 14642464. Throughout these terms, “We” and “Us” refer to CPD Endorsed, while “You” refers to the user, whether a guest, a registered training provider, trainer, or employer utilising our services or browsing our website.
For clarity, the following definitions apply throughout these Terms and Conditions:
A legally binding contract with CPD Endorsed is established when:
Submitting an application does not guarantee endorsement or recognition. If your application is unsuccessful, any refund eligibility will be determined in accordance with our Refund Policy (Section 9).
Our site is available free of charge, though some features may require registration or a paid subscription. While we aim to ensure uninterrupted access to our site and services, we do not guarantee that they will be available 100% of the time. Access may be temporarily suspended, withdrawn, or modified—without prior notice—for reasons such as maintenance, security updates, or other operational needs.
We will make reasonable efforts to notify users of planned downtime or significant service disruptions. However, we are not liable for any delays or interruptions in access.
You are responsible for ensuring your own access to the site and for making sure that anyone using your internet connection complies with our terms. Please note that our content may not be appropriate or accessible in all regions.
When using our portal, CPDE Hub, you are expected to do so responsibly and in compliance with all applicable UK laws and regulations, including but not limited to:
The use of CPDE Hub is also subject to other terms outlined in this document, including those regarding data protection, acceptable use, limitation of liability, and governing law. By accessing CPDE Hub, you agree to respect your own rights, the rights of CPD Endorsed, and the rights of other users.
Fees for our services are payable in pounds sterling at the time of application submission. Payment can be made via debit/credit card, PayPal, or bank transfer. Unless otherwise agreed in writing, CPD Endorsed provides a minimum 12-month term for endorsements and recognitions. Additional CPD activities may be added during this term. Any revisions to the payment plan will initiate a new term for those specific activities. CPD Endorsed may adjust fees at the end of each term, providing prior written notice of any changes.
CPD Endorsed offers discount coupons to its users, providing promotional discounts on our services. These discounts are subject to specific terms and conditions to ensure fair usage and transparency. Users must comply with the following guidelines when applying discount coupons:
For subscription-based services, cancellations must be made at least seven (7) days prior to the renewal date. No refunds will be provided once a new subscription period has started.
Auto-Renewal Disclosure
Refunds are subject to the Consumer Rights Act 2015, Consumer Contracts Regulations 2013, and Directive 2011/83/EU. Refunds may be requested within 14 days of application submission, subject to the following conditions:
Approved trainers and employers receive a badge and certificate upon recognition. Approved providers receive a personalised endorsement seal and certification. The CPD Endorsed logo must not be used on learner certificates without explicit permission. Misuse of branding may result in penalties, suspension, or legal action. Replacement certificates require an additional fee of £30.
CPD Endorsed conducts random or scheduled audits to ensure compliance. Non-compliance must be rectified within 30 days to avoid termination. Failure to comply with audit requests may result in suspension or termination of endorsement.
CPD Endorsed shall not be liable for failure to perform obligations due to events beyond its reasonable control, including but not limited to natural disasters, government actions, or technical failures. If disruption persists beyond 90 days, either party may terminate the contract without penalties.
Complaints should be directed to compliant@cpdendorsed.com or +44-20-3890-4460. Disputes will follow a three-step resolution process:
Step 1: Internal Review – response within 5 working days.
Step 2: Formal Escalation – resolution within 30 working days.
Step 3: Legal Resolution – subject to English courts if unresolved.
For more information, please refer to our Complaint Policy.
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of English courts. These Terms and Conditions are written in English. In case of discrepancies, the English version shall prevail.
If you are accessing our services from outside the UK, you are responsible for ensuring compliance with any applicable local laws.
By using our website and services, you agree to these Terms and Conditions. If you do not accept these terms, please refrain from using our site.
CPD Endorsed will not be liable for any indirect, incidental, special, or consequential losses or damages arising from your use of our website, services, or any materials provided through CPDE Hub or other platforms.
This includes, but is not limited to, loss of income, business, profits, data, or opportunities.
We do not guarantee that our services will be uninterrupted or error-free, and we will not be liable for any disruption or loss resulting from system outages, maintenance, or other unforeseen issues.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
We adhere to UK GDPR (as incorporated into the Data Protection Act 2018). Please review our Privacy Policy for details on data collection, storage, and processing.
Users retain ownership of submitted materials for CPD Endorsement. CPD Endorsed reserves the right to reference approved materials for quality assurance and marketing. Unauthorised reproduction or distribution of CPD Endorsed materials is prohibited.
User account details, passwords, and any other security information provided through our forms must be kept strictly confidential. Unauthorised disclosure is prohibited. We reserve the right to deactivate your account or reset passwords at our discretion. Please notify us immediately if you suspect any unauthorised access.
You must notify CPD Endorsed if any of your details have changed within the tenure of your membership. This includes, but is not limited to, any change to your name, contact number, email address and correspondence address.
CPD Endorsed reserves the right to suspend or terminate accounts immediately for breach of these terms, non-payment of fees, fraudulent or unethical activities, misuse of CPD Endorsed branding or intellectual property, or plagiarism and falsification of CPD submissions.
Users must comply with our site’s Acceptable Use Policy. Any actions that damage, disrupt, or interfere with the proper functioning of the site are strictly prohibited. Activities involving data collection (such as scraping, data mining, or automated data gathering) require our prior written consent.
We may use the data collected through our site for direct marketing purposes, in line with our Privacy Policy.
By accessing and using our website, you confirm that you accept these terms and agree to comply with them. If you do not agree to these terms, you must not use our site.
Misuse of our site, including attempts to introduce viruses, malware, or gain unauthorised access, is strictly prohibited.
While we take reasonable measures to protect our site, we do not guarantee that it will be free from viruses or other harmful components.
We use cookies to enhance user experience. Users may manage cookie preferences via site settings.
A cookie is a small text file that a website saves to your computer so that it can remember your activities and preferences across pages when you return to that site. In order to make websites functional in a more useful and efficient manner, cookies are often utilised. Sites can recognise you and keep track of information that will make your next visit easier by reading and writing to these files (e.g., by remembering your user preferences).
Fair linking to our home page is permitted, but framing, misleading links, or usage on unaffiliated websites is restricted. We’re not liable for third-party sites linked to our site.
Our platform may integrate with third-party services, such as payment gateways and AI services. CPD Endorsed is not responsible for the actions, errors, or malfunctions of third-party services, and users should refer to the terms and conditions of those third-party providers for relevant information.
CPD Endorsed reserves the right to update or amend these Terms and Conditions at any time, without prior notice. Any changes will be published on this page and will take immediate effect upon posting.
It is your responsibility to review the Terms and Conditions periodically to stay informed of any updates. Continued use of our website or services after changes are made constitutes your acceptance of the revised Terms.
Contact us via email at info@cpdendorsed.com or call us at +44-20-3890-4460.
Thank you for visiting our site.
